Case 24

The Holiday Override

Open the file, inspect the artifacts, and decide what the evidence can support before the replay appears.

Case intake

The Holiday Override

A specialty retailer is piloting ShelfSight, an ML forecast that can override planner replenishment orders for high-velocity holiday SKUs. The launch deck reports WAPE below 10 percent and says the model reduced stockouts in backtest. Operations wants automatic order overrides for 300 stores next week.

You are the supply-chain analytics reviewer. Decide whether the forecast is ready for operational control, which evidence should change the launch decision, and how the team should validate demand before auto-ordering.

Open audio file
Holiday override voicemailVP Operations
View transcript

If the forecast is under ten percent error, I want planner overrides on for the holiday push. We cannot go into next week still debating every store order by hand.

Evidence board

Work the scene

Inspect artifacts in any order. Sort what each one does, cite the few you would rely on, then assemble a final judgment with confidence.

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